FAQ
Frequently Asked
Questions.
01. The order
How can I place an order for wines on Casa Vini?
Placing an order is a breeze! Just visit our website at www.casavini.com.mt/shop, browse our carefully curated collection of handpicked wines, and add your selections to your cart. Once you’re ready, proceed to checkout, provide your delivery details, and make your payment securely. Voilà! Your chosen wines will soon be on their way to your doorstep.
02. Delivery
What areas do you offer home delivery to?
We’re excited to bring the Casa Vini experience to wine enthusiasts across the island of Malta & Gozo. Our home delivery service covers all areas, ensuring you can enjoy our exclusive wines at the leisure of your own home.
03. Return
Can I return or exchange wines if I’m not satisfied?
We strive to provide you with the finest wines, but if you encounter any issues, we’re here to help. In case of damaged or defective bottles, please contact our customer support within 7 days of delivery. As for returns due to taste preferences, we’re unable to accept them due to the nature of the product. However, we’re always open to providing recommendations for your next selection.
04. Reviews
How can I share my feedback on the wines I’ve tried?
Your feedback is invaluable to us! If you’ve enjoyed your Casa Vini experience and would like to share your thoughts on the wines you’ve tried, we encourage you to leave a review on our website. Your reviews not only help us improve but also guide fellow wine enthusiasts in making their selections. We’re grateful for your support in creating a vibrant community of wine lovers. Cheers to your insights and cheers to Casa Vini!